Saturday, March 19, 2011

Dear "Mr. THE MILK RAN OUT"

Dear “Mr. THE MILK RAN OUT!!!”,

What?????? You mean, those carafes have an end to them??? CODE RED, CODE RED. Sir, thank you soooo much for screaming this across the store to us, I also appreciate you waving the carafe in the air, in case there was any confusion as to what you were talking about.

Just so you know, if you look to your left, there is more, since we refill those every ten minutes. It is still absolutely no excuse for us to let that precious little gauntlet in your hand to run dry. I don’t want to point fingers, but there was a man in here a minute ago who drastically changed the temperature of his beverage by using half the milk in that carafe… but I am not going to place the blame on him.

I will place the blame on us, and our inconsiderate carafe sizes. Judging from your reaction right now, this is clearly the absolute worse thing that could ever happen in your life. I don’t blame you, how are you supposed to grab the full one sitting next to you, or even worse, walk the two steps over to us with the empty one so we can take fifteen seconds to refill it. There is only one way to describe us here, ignorant heartless bastards.

Please find it in your heart to forgive us, I am not going to worry about those stupid health code people worrying about the temperatures of our milk in order to guard you from food born illnesses, because clearly they are not thinking of the heart failure that such practices will cause if something runs out. There are bigger health risks at hand, that you sir, have brought to our attention today.

Thank you so much, for taking the time to go into a complete and utter panic over something so ridiculous. It is people like you that remind me every day how much I absolutely hate dealing with the public.

Sincerely,

Maggie

2 Comments:

At March 20, 2011 at 12:07 PM , Blogger The Shrink said...

Not always!

I spent nine years working retail but the one day I will always remember involved a customer who has just so completely out of control that we couldn't even understand his complaint. It was just a spew of verbal nonsense. We couldn't solve his problem because we couldn't figure out what it was.

After about ten minutes of unmitigated noize, our normally by-the-book the-customer-is-always-right manager came over, looked at the man and said: "Sir, we have two doors to this shop; one in the front and another in the rear. Please use the exit of your choice now and never use either of them ever again."

The silence was beautiful.

 
At March 22, 2011 at 6:57 PM , Blogger Retail Management Expert said...

That is brilliant, and I will be using that line at some point in my career! Thank you for sharing!

 

Post a Comment

Subscribe to Post Comments [Atom]

<< Home